When a plumbing issue arises in your home, you’ll have no time to waste. You’ll need to find a qualified, talented plumber to fix the issue – and fast! There are several ways to find plumbers, but no matter if you find one through recommendations, the Yellow Pages, online or in some other way, it’s important to ask the right questions before you hire them. Use this list to help you weed out the good plumbers Boca Raton has to offer from the bad ones.
Are you state licensed?
Anyone can say they are a plumber, but you will want to make sure they are more than just a guy with some wrenches. Always ask to see their state-issued license. Although not an indication of ability, a license is an indication is that the plumber is familiar with local plumbing codes and that they have undergone the necessary training to be a plumber. Note that plumbers must also update their skills annually to ensure that they are up-to-date with their knowledge and skills, so be sure their papers are current.
How long have you been in business?
It’s usually a good idea to hire a more experienced plumber. They have seen a wide variety of scenarios and problems and have the experience to know how to troubleshoot and fix the problem. In addition, a plumber who has been in business for a while has built up a reputation and stability, meaning they will be more likely to be around to back up the work they do.
Tell me about your service technicians
A plumbing company should always conduct a background check on all of their employees and they should require that all technicians working in clients’ homes should be in uniform and wear a name tag. Make sure the company’s technicians are actual employees of the company, not subcontractors.
Do you have insurance?
Always make sure that any plumbing company you hire has the necessary insurance. This should include general liability insurance and a valid Workman’s Compensation certificate. Workman’s compensation coverage is imperative because it covers you from being liable if a worker is hurt while working in your home. A reputable plumber will be willing to show you proof of insurance.
Do you offer emergency services?
You never know when an emergency situation will arise. It’s a good idea to find a plumber in advance that offers emergency services. That way, you will know you can count on them when an emergency does arise.
What are your rates?
This may seem obvious, but many people forget to ask about a plumber’s rates up front. Find out whether they offer “time and materials” pricing or “flat rate” pricing.
What kind of warranty or guarantee do you offer on your work?
A plumber worth his salt will offer a warranty on the work they do on your home as well as a safety guarantee.
Can I call some of your past customers for a referral?
This is very important. A reputable plumbing company will be willing to provide you with contact information from past customers to back up their reputation. Ask the references what they liked and didn’t like about the plumber.